HOW DO I MAKE A SUBJECT ACCESS REQUEST (SAR)?

You have the right to make a subject access request.
This guide explains how that works for you.
 

WHAT IS A SUBJECT ACCESS REQUEST?

A subject access request, or SAR, is a written request to us (Broll Property Services Nigeria) asking for access to the personal information we hold about you. 

This is a legal right everyone in Nigeria has, that you can exercise at any point for free in most circumstances i.e. without having to make a payment to us as a result of your request.
 

YOUR RIGHT TO MAKE A SUBJECT ACCESS REQUEST

Following the new data protection rules, introduced in Nigeria as the Nigeria Data Protection Regulation, you can make a subject access request.

This right of access means you can ask to review and verify the lawfulness of the processing of your personal data. For example, you might want to make a subject access request if you’re not convinced Broll is processing your data lawfully, or to understand what we know about you in addition to making
any changes necessary.

You might also want to ask about any logic involved in any automated decisions made about you or get confirmation that your data is being processed and request access.
 

HOW TO MAKE A SUBJECT ACCESS REQUEST

If you wish to make a subject access request, there is no particular format for doing so - you can simply email the Head of Risk Management and Compliance at eabebe@broll.com.ng and make a request for provision of all of the information held about you as required to be disclosed under the Nigeria Data
Protection Regulation (NDPR).
 
Alternatively, you can make a request by following the steps below:
  1. Find the right department you think holds personal data about you.
  2. Make sure you know all the information you want to request for.
  3. Email any staff within that department including your full name, address and contact telephone number; any information used by the organization to identify or distinguish you from others of the same name (account numbers, unique IDs, etc.); and include details of the specific information you require and any relevant dates. All staff have been training on identifying and responding to SARs.
  4. Include as an attachment, a proof of identity to accompany your request as we need to verify we are responding to the right person.
  5. Keep copies and evidence of your request made.
     

WHEN WE CAN WITHHOLD INFORMATION

We are allowed to withhold certain information from you, for example:
  • If the information could identify someone else, and it would not be reasonable to disclose that information to you.
  • If you are being investigated for a crime, or in connection with taxes, and the investigation would be prejudiced if you had access to the information.

IMPORTANT NOTICE:

Please note that by exercising your rights under the SARs, you consent to the collection, use and disclosure of your personal data and information by Broll Property Services Limited in connection with your request.
 
You also understand that your personal data would be processed in accordance with the Company’s privacy policy available at https://www.broll.com.ng/broll-privacy-policy/ which you have read and understood. You also understand that you may withdraw consent for such collection, use and
disclosure, and make a request to access or correct any aspect of your personal data, in accordance with Broll Nigeria’s Privacy Policy and applicable legislation.